Most leaders are results-driven and focused on being successful, and getting the job done quickly and effectively. And rightly so. It’s difficult to stay in business unless you achieve favorable results—and sustainable results at that.
It may seem that a leaders’ consistent, unwavering focus on results alone would be the key to achieving those results. But, it’s not that simple. In fact, one of the seven practices of Facilitative Leadership, a leadership development workshop designed by Interaction Associates, is ‘Focus on Results, Process and Relationships,’—which they deem the ‘Dimensions of Success.’
To achieve sustainable results, success should be measured in terms of not only results, but also ‘in terms of how the work gets done (process) and the way people treat each other and work together (relationship).’ Hyper-focusing on results to the exclusion of process and relationships, may actually be the reason a project or change initiative backfires.
Beyond the standard project result measurements, the desired outcomes for a project should include managing the roll-out with clarity and effectiveness, because implementation chaos creates delays, cost overruns and morale issues; undermining the overall results of the project.
Think of a time when a change you implemented (at work, at home, or on a non-profit board) didn’t get the successful results you’d imagined. Were there some process and relationship issues lurking behind the scenes, which could have been addressed more proactively? Try using this checklist before you embark on the next project.
Smooth Implementation Checklist:
Giving process and relationship dimensions the attention they deserve will help you achieve long-lasting, outstanding results!